Services

SERVICES

 

RESIDENTIAL BROADBAND - CORNWALL & DEVON

 

 

Bronze

10 Mbps

 

£19.99/m

 

Silver

20 Mbps

 

£29.99/m

Gold

40 Mbps

 

£39.99/m

Platinum

60 Mbps

 

£49.99/m

Features

Our entry level solution, typically suitable for low volume users, such as Silver Surfers, those on a budget, or those just looking to get connected for basic tasks

Designed for general use, this basic package is suited to general users, perhaps light teleworkers, with typically 3-4 users perhaps using 6-8 devices around the home

Our premium package, typically suited to large family users and teleworkers, with plenty of bandwidth and low contention to support several people using diverse Internet Apps and Web Sites, such as Gaming and Streaming

Our Flagship package with ultimate flexibility, designed for high demand users, perhaps supporting as many as 8-10 users with 10+ devices

 

 

 

 

 

Standard Download/Upload Speed>1

10 Mbps / 1 Mbps

20 Mbps / 2 Mbps

40 Mbps / 4 Mbps

60 Mbps / 6 Mbps

Standard Contract Term

24 Month

24 Month

18 Month

18 Month

Additional Ultra Signal Wi-Fi AP (1st Included)

£3.99

£2.99

£1.99

£1.99

Data Fair Usage Allowance

128GB / Month

256GB / Month

384GB / Month

512GB / Month

Unlimited Data Option8

£9.99

£8.99

£7.99

£6.99

 

 

 

 

 

Ultra Low-Latency Network2

Included

Included

Included

Included

Fully Managed Service (Hands-Off Technical)

Included

Included

Included

Included

Telephone Line Rental3

Not Required - FREE!

Not Required - FREE!

Not Required - FREE!

Not Required - FREE!

Broadband Network Equipment Rental

FREE

FREE

FREE

FREE

Technical Support (Our Equipment)4

FREE

FREE

FREE

FREE

Fault Resolution Typical9

4 Hours

4 Hours

4 Hours

4 Hours

Fault Resolution Target

72 Hours

72 Hours

72 Hours

72 Hours

 

 

 

 

 

1

Our standard Upload Speeds are typically higher than those achieved by other companies available to the local area. Maximum residential speed 60Mbps, faster rate Business services are available

2

Equivalent BT Service typically achieves 50ms - 200ms in the local area, our network typically less than 30ms, meaning our service is ideal for VoIP and forum Gaming

3

Please note that there are zero line rental requirements or costs when taking our service, you can even cancel your phone line and save money!

4

Our Network is monitored 24/7, 365 days per year to ensure as far as possible that any issues are resolved as quickly as possible

5

Typical setup cost is £100 - £200 depending on the difficulty at your property, we can quote this cost at survey stage. Subsidy grants may be available to cover setup costs, which we will look at on your behalf at survey stage

6

All our packages support standard 3rd party devices, including Sky+/Q, Xbox, Playstation, etc. Subject to method of connectivity

7

Adding a Download Speed Bolt-On will increase the Upload Speed by the corresponding Bandwidth, and also increases Data Cap Fair Usage Policy proportionately to the original package allowance

8

Unlimited services subject to Fair Usage Policy

9

Our Backbone Infrastructure features Backhaul Redundancy so there are as many paths to your location in case one becomes inoperable

10

Alternatively we can pass you to carefully selected partners to assist you

 

All Home/Residential pricing is inclusive of VAT

 

All packages are subject to survey and speed availability

 

In order to maintain fairness across our network, Peer to Peer file sharing is discouraged, and is prohibited on our Network at certain times

 

This pricing structure is subject to our standard Terms and Conditions, available on our Web Site or upon request



BUSINESS BROADBAND

Our Business Broadband packages start at 20Mbps at £19.99 per month, with services up to 500Mbps available.

 

We offer a range of options, such as redundancy and business continuity Internet connections, varied SLA options, QoS and Load Balancing, as well as facilities such as dedicated VoIP channels and business site bridging (connecting your offices, sites and home users together as if they are on the same Network).

 

Please contact us to discuss our available options, however for further pricing information in the meantime please click here to download our current pricing structure.

HOLIDAY PARK BROADBAND

In addition to our Business options, we offer comprehensive Guest Access packages with customizable facilities such as free Internet access for your clients, along with paid for options and special access vouchers.

 

Such facilities at the speeds and capacities we offer can add huge value and good will to your product offering. We have many customers, not just Holiday Parks, taking advantage of potential revenue streams, which not only offsets their Internet costs but can also generate revenue and help keep customers happily on-site and maintaining good will.

 

Please contact us to discuss our available options, however for further pricing information in the meantime please click here to download our current pricing structure.

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