SERVICES
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Bronze 10 Mbps
| Silver 20 Mbps
£29.99/m | Gold 40 Mbps
£39.99/m | Platinum 60 Mbps
£49.99/m |
Features | Our entry level solution, typically suitable for low volume users, such as Silver Surfers, those on a budget, or those just looking to get connected for basic tasks | Designed for general use, this basic package is suited to general users, perhaps light teleworkers, with typically 3-4 users perhaps using 6-8 devices around the home | Our premium package, typically suited to large family users and teleworkers, with plenty of bandwidth and low contention to support several people using diverse Internet Apps and Web Sites, such as Gaming and Streaming | Our Flagship package with ultimate flexibility, designed for high demand users, perhaps supporting as many as 8-10 users with 10+ devices |
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Standard Download/Upload Speed>1 |
10 Mbps / 1 Mbps | 20 Mbps / 2 Mbps | 40 Mbps / 4 Mbps | 60 Mbps / 6 Mbps |
Standard Contract Term | 24 Month | 24 Month | 18 Month | 18 Month |
Additional Ultra Signal Wi-Fi AP (1st Included) | £3.99 | £2.99 | £1.99 | £1.99 |
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Ultra Low-Latency Network2 | Included | Included | Included | Included |
Fully Managed Service (Hands-Off Technical) | Included | Included | Included | Included |
Telephone Line Rental3 | Not Required - FREE! | Not Required - FREE! | Not Required - FREE! | Not Required - FREE! |
Broadband Network Equipment Rental | FREE | FREE | FREE | FREE |
Technical Support (Our Equipment)4 | FREE | FREE | FREE | FREE |
Fault Resolution Typical9 | 4 Hours | 4 Hours | 4 Hours | 4 Hours |
Fault Resolution Target | 72 Hours | 72 Hours | 72 Hours | 72 Hours |
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1 | Our standard Upload Speeds are typically higher than those achieved by other companies available to the local area. Maximum residential speed 60Mbps, faster rate Business services are available |
2 | Equivalent BT Service typically achieves 50ms - 200ms in the local area, our network typically less than 30ms, meaning our service is ideal for VoIP and forum Gaming |
3 | Please note that there are zero line rental requirements or costs when taking our service, you can even cancel your phone line and save money! |
4 | Our Network is monitored 24/7, 365 days per year to ensure as far as possible that any issues are resolved as quickly as possible |
5 | Typical setup cost is £100 - £200 depending on the difficulty at your property, we can quote this cost at survey stage. Subsidy grants may be available to cover setup costs, which we will look at on your behalf at survey stage |
6 | All our packages support standard 3rd party devices, including Sky+/Q, Xbox, Playstation, etc. Subject to method of connectivity |
7 | Adding a Download Speed Bolt-On will increase the Upload Speed by the corresponding Bandwidth, and also increases Data Cap Fair Usage Policy proportionately to the original package allowance |
8 | Unlimited services subject to Fair Usage Policy |
9 | Our Backbone Infrastructure features Backhaul Redundancy so there are as many paths to your location in case one becomes inoperable |
10 | Alternatively we can pass you to carefully selected partners to assist you |
| All Home/Residential pricing is inclusive of VAT |
| All packages are subject to survey and speed availability |
| In order to maintain fairness across our network, Peer to Peer file sharing is discouraged, and is prohibited on our Network at certain times |
| This pricing structure is subject to our standard Terms and Conditions, available on our Web Site or upon request |
Our Business Broadband packages start at 20Mbps at £19.99 per month, with services up to 500Mbps available.
We offer a range of options, such as redundancy and business continuity Internet connections, varied SLA options, QoS and Load Balancing, as well as facilities such as dedicated VoIP channels and business site bridging (connecting your offices, sites and home users together as if they are on the same Network).
Please contact us to discuss our available options, however for further pricing information in the meantime please click here to download our current pricing structure.
